Drift

by Drift (Salesloft)Customer Support

Conversational marketing and sales platform.

Risk Classification by Use Case

The same tool can have different risk levels depending on how it is used. Below are the common use cases and their EU AI Act classification.

Website chatbot for lead qualification

Limited

When visitors interact with AI chatbot

Art. 50

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This classification is based on the EU AI Act (Regulation 2024/1689) and general guidance. It does not constitute legal advice. Risk levels depend on specific deployment context. Consult a qualified professional for complex situations.