Microsoft Dynamics 365 Sales

by Microsoft Corporationsales

Copilot for sales and opportunity scoring.

Risk Classification by Use Case

The same tool can have different risk levels depending on how it is used. Below are the common use cases and their EU AI Act classification.

Email generation

Limited

Art. 50

Relationship analytics

Limited

Art. 50

Opportunity scoring

Minimal

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This classification is based on the EU AI Act (Regulation 2024/1689) and general guidance. It does not constitute legal advice. Risk levels depend on specific deployment context. Consult a qualified professional for complex situations.